Pittsburgh Lego Store

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  • #28525
    Greg Schubert
    Participant

    inserting the film clips

    #28528
    Paula
    Participant

    I’ll totally keep you posted! And the question about participating in the opening is one I’ll ask my trainer next week! Let me know what other questions you’ll have! I’m already thinking about if there’s a soft friends and family opening and if there’s going to be any special items just for Pittsburgh!

    #28529
    Paula
    Participant

    And thanks everyone for the cheers! I’m having a hard time leaving my current job, it’s been so bittersweet!

    #28548
    Tom Frost
    Participant

    Jonah and I will be there way too much! We are only about 10 minutes from the Mall.

    #28556
    Tim
    Moderator

    I’m already thinking about if there’s a soft friends and family opening and if there’s going to be any special items just for Pittsburgh!

    Both of these would be sweet!

    #28557
    Matt Redfield
    Keymaster

    Am I mistaken, or isn’t there usually a custom minifig or something for every new store opening…?

    #28563
    Will McDine
    Participant

    Congrats Paula!

    Unrelated Questions. 1.) Do you know when they will be posting the job listing for “Brick Specialist”? I may throw my hat in the ring for that. and 2.) I was told by the Store Manager at the Beachwood store that store managers can now request parts to put on their stores PAB wall… How soon in advance will you be taking requests???

    #28564
    Vitriol
    Participant

    Congratulations Paula. I can’t wait to step into a LEGO store – will be a first for me. Also looking forward to meeting a few of you at the opening!

    #28580
    Paula
    Participant

    Hey Will, I won’t know anything about the PAB wall until I chat with my training mgr, but I’ll ask!
    Also, the ASM position hasn’t been posted yet, so I’m sure the specialists will follow! Retail experience a plus!

    #28584
    Benjamin C Good
    Participant

    I was just at the Woodfield store, since Pete posted elsewhere recently about the Cleveland store having trans-light blue 1×1 round plates, I asked about them. He said they also had them but sold out very quickly, and when he went to order more, it was no longer an option. So apparently it’s not as simple as putting in requests to the manager (which is too bad, cause that sounds great).

    #28585
    Paula
    Participant

    I did ask, and apparently the manager can indeed pick from the options available in the distribution center. There’s a list sent out weekly. But that doesn’t necessarily mean you’ll get them.

    #28667
    Tim
    Moderator

    I spoke yesterday with Alisa Harrington with Lego. She is in community relations and is very interested in having the LUG be part of the Grand Opening (and/or soft opening). She was not aware that Paula was a member of the LUG but was very pleased to hear that. We spoke about what the LUG members were interested in and I said we covered a wide variety, everything from GBC to train displays to space trains. Obviously, anything we do will have to be approved by Paula as the Manager but I think we can definitely be involved (I mean involved beyond spending obscene amounts of money).

    #28679
    Paula
    Participant

    @timf
    That would be amazing! Could you cc me in your next email?
    Paula.miller@Lego.com

    #28680
    Paula
    Participant

    Also, October 5th is the soft opening. The grand opening date will most likely be a big to do in November! Remember, we’re all new! We may not be the most informed LEGO store, but in a few months, we’ll be the BEST.

    #28681
    Jim Rolfe
    Participant

    Also, October 5th is the soft opening. The grand opening date will most likely be a big to do in November! Remember, we’re all new! We may not be the most informed LEGO store, but in a few months, we’ll be the BEST.

    SOOOO EXCITED!!! I will be boosting your sales monthly! I already have a list for opening! And I’m hoping the wall is mostly trans-Blue and smooth tile pieces! ??

    #28682
    Greg Schubert
    Participant

    Paula.miller@Lego.com

    ooo, this is now on my bucket list, to have a “lego.com” email address. 🙂

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    #28684
    Tim
    Moderator

    I already have a list for opening!

    Good to know I’m not the only one already making a list of stuff to buy at the Opening. 😀

    #28685
    Sean Collins
    Participant

    I’ve been waiting for this to buy my daughter’s Christmas present.

    #28687
    Pete
    Participant

    I am waiting for double points to get my sons christmas gift.

    #28689
    Benjamin C Good
    Participant

    >> I did ask, and apparently the manager can indeed pick from the options available in the distribution center. There’s a list sent out weekly. But that doesn’t necessarily mean you’ll get them.

    Hmmm… so the question then is, will we get to see this list every week and make requests? (I’m going to go ahead and assume that if is an option for us, that it won’t happen until after the store has opened and is up and running.)

    I’m also curious as to how extensive these lists are. For most of my years of going to Lego stores, if I went to one and I didn’t like what was on the wall, it was worth it to go to a nearby store to see if they had a better selection. A couple years ago though Lego came up with a policy of making all the walls the same across all stores. But Hinkle told me this summer that Lego had already abandoned that policy.

    #28696
    Paula
    Participant

    @bengood921 I saw the list and it’s not super extensive. I don’t know when it’s updated but I do know the first shipment is out of my control and I am only allowed so many PAB quantities on hand.


    @greg
    It’s a good goal, and a good gig. I’m really considering myself amazingly lucky.

    I’m really excited to see all of you! We have been handing out the October calendar in Freehold, have you all seen it?

    #28697
    Jim Rolfe
    Participant

    I’m really excited to see all of you! We have been handing out the October calendar in Freehold, have you all seen it?

    I have not….

    #28699
    Paula
    Participant

    October:
    Mud trooper Han Solo free w/a SW purchase over 35 through the 14th
    Free Mini Figure picture frame with any $75 purchase starts on the 15th. Comes with one minifig
    Each promo while supplies last
    Select styles double VIP
    And Advent calendars-selling out quick!
    For ages 6-14; mini fig swap on the 15th, lego life meetings 20th and 27th. We’ll be greeting guests with calendars at opening!

    #28700
    Greg Schubert
    Participant

    I was wondering what the winter village set would be this year. Its a fire station, @willmcdine!

    https://shop.lego.com/en-US/Winter-Village-Fire-Station-10263?icmp=HP-SHE-DPC-CE-winter-1015

    #28710
    Benjamin C Good
    Participant

    >> @bengood921 I saw the list and it’s not super extensive. I don’t know when it’s updated but I do know the first shipment is out of my control and I am only allowed so many PAB quantities on hand.

    Yeah I suspected that’s how it would be. I’ve noticed the amount of overstock that stores has can vary from ‘so much that they set up a table in the middle of the store just for boxes of overstock’ to ‘nothing’.

    In the past, I’ve simply asked if they have anything (after a store manager advised me that it’s a good idea to do so), but they always say ‘What are you looking for?’ and then it’s a question of how much of their time do I want to waste asking about piece after piece? So I’ve always asked for pieces I’ve seen on the wall before, and the only one I’ve had success with is the 3-stem plant piece (all those pine trees had to come from somewhere).

    But the Woodfield Mall (Chicago) has started doing this thing where they keep a 32×32 baseplate handy, and it’s got one of every piece available – either on the wall or in the back – stuck to it. That way if a customer asks about overstock, they just bust out the plate and say ‘If it’s on here, we should have it. If it’s not, we don’t.’ It obviously makes things way easier for me, and I suspect they do it in part because it also makes their lives easier as well. I don’t know if it’s standard practice for Lego to have stores do that now or if the Woodfield people came up with it themselves, but I’d definitely recommend trying it at some point down the road.

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